Last Updated: May 18th, 2025

1. Introduction

Welcome to Premis.my and Premis.com.my's Privacy Policy. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information.

2. Information We Collect

Personal Information:

• Name and contact details
• Email address
• Phone number
• Business information
• National identification details
• Real estate license information (for agents)

Property Information:

• Property listings and details
• Property images and videos
• Location data
• Pricing information

Technical Data:

• IP address
• Browser type
• Device information
• Cookies and usage data
• Login credentials

3. How We Collect Information

We collect information through:

• Direct user input
• Automated technologies
• Third-party sources
• Public databases
• Website analytics

4. Purpose of Data Collection

We use your information to:

• Provide and maintain our services
• Process property listings
• Verify user identity and credentials
• Facilitate communication between users
• Send service updates and notifications
• Improve our platform
• Comply with legal obligations
• Prevent fraud and abuse

5. Data Storage and Security

We implement appropriate security measures including:

• Encryption of sensitive data
• Regular security assessments
• Access controls
• Secure data backup systems
• Industry-standard security protocols

6. Data Sharing and Disclosure

We may share your information with:

• Service providers and partners
• Payment processors
• Legal authorities when required
• Professional advisers
• Platform users (as per listing requirements)

7. Your Data Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request data deletion
• Object to data processing
• Data portability
• Withdraw consent

8. Cookies and Tracking

We use cookies to:

• Improve user experience
• Analyze site traffic
• Remember user preferences
• Maintain session information
• Enable security features

9. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for their privacy practices or content.

10. Data Retention

We retain your data for:

• Active account duration
• Legal compliance periods
• Business necessity
• Fraud prevention purposes

11. Children's Privacy

Our services are not intended for children under 18. We do not knowingly collect data from children.

12. International Data Transfers

When we transfer data internationally, we ensure:

• Adequate data protection measures
• Compliance with local laws
• Appropriate security safeguards
• Contractual protections

13. Marketing Communications

We may send you marketing communications:

• With your explicit consent
• Related to our services
• With opt-out options
• In compliance with regulations

14. Data Breach Procedures

In case of a data breach, we will:

• Notify affected users promptly
• Inform relevant authorities
• Take remedial actions
• Conduct security reviews

15. Changes to Privacy Policy

We may update this policy periodically. Users will be notified of significant changes through:

• Email notifications
• Website announcements
• Platform updates

16. Compliance with Laws

We comply with:

• Malaysian Personal Data Protection Act
• Relevant real estate regulations
• International data protection standards
• Industry best practices

17. Contact Information

For privacy-related inquiries:

• Email: [email protected]
• Phone: (+60)11 380 380 22
• Address: Sitehandy Solutions, K4 Level 1 Terminal Port Dickson, 71000 Port Dickson, Negeri Sembilan.

18. Additional Rights for Specific Jurisdictions

Users in certain jurisdictions may have additional rights under local laws. Contact our privacy team for jurisdiction-specific information.

19. Data Protection Officer

Our designated Data Protection Officer can be contacted at: [email protected]

20. Consent

By using our platform, you consent to this privacy policy. You may withdraw consent at any time, subject to legal or contractual restrictions.

This privacy policy is effective as of May 18th, 2025 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.